Privacy Policy

NV Schauvliege JE – Lingerieoutlet attaches great importance to the protection of your privacy. Although most information on this website can be accessed without providing personal data, users may be asked to provide personal information in certain cases.

We only process data that is necessary to improve our services. Your data is therefore processed in accordance with Belgian and European legislation, including all applicable Belgian and European data protection laws, such as the Belgian Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data and, as of 25 May 2018, the General Data Protection Regulation (GDPR).

With this privacy policy, NV Schauvliege JE – Lingerieoutlet aims to inform you about the processing activities we carry out in relation to personal data and about your rights. By using our website, you implicitly consent to possible processing activities by NV Schauvliege JE – Lingerieoutlet.

Which data do we collect?

NV Schauvliege JE – Lingerieoutlet processes your personal data when you use our services and provide your data to us. We may process the following categories of personal data:

  • Identification data: first name, last name, email address, telephone number, address details, etc.
  • Information required to enable and process purchases, such as transaction and payment details, shipping information, reservation dates, etc.
  • Information received in the context of satisfaction surveys, complaints or other communications addressed to us
  • Product preferences

For what purposes is this data processed?

NV Schauvliege JE – Lingerieoutlet collects your personal data for one overarching purpose: to provide every user of our website and webshop with a safe, optimal and personalised user experience.

The processing of personal data is therefore essential for the operation of the website and its associated services. Data is processed solely for the following purposes:

  • Providing users with access to their user account, enabling them to make purchases via our webshop
  • Offering and improving a general and personalised service
  • Administrative and accounting processing (e.g. invoicing)
  • Providing information and offers via newsletters that are useful and/or necessary
  • Performing our agreements in order to comply with contractual obligations
  • Contacting you, if necessary, by email or telephone for follow-up or to respond to questions
  • Marketing purposes, such as sending newsletters or organising competitions, always with prior consent, which you may withdraw at any time
  • General management of your account on our website
  • Processing your payments

When visiting the Lingerieoutlet website, certain data is collected for statistical purposes. This data is necessary to optimise the use of our website and includes: IP address, approximate location, time and date of access, and the pages visited. By visiting the Juliette Lingerie website, you agree to the collection of this data for the statistical purposes described above.

Personal data is primarily processed for internal use within Juliette Lingerie. We can therefore assure you that personal data is not sold, transferred or disclosed to third parties.

When visiting the Juliette Lingerie website, data may be collected for statistical purposes. You acknowledge that personal data will not be sold, transferred or disclosed to third parties unless this is necessary for the provision of our services. NV Schauvliege JE – Lingerieoutlet takes all reasonable measures to protect personal data in order to prevent unauthorised access and/or misuse.

How is this data collected?

Personal data is collected based on information voluntarily provided by the customer. This may occur through direct contact via address details, telephone or email with Lingerieoutlet, or via forms and designated input fields on the website.

Retention of personal data

Your personal data is retained only for as long as strictly necessary to achieve the purposes for which it was collected, in accordance with applicable legal, regulatory and internal requirements.

Your data is processed exclusively for and by NV Schauvliege JE – Lingerieoutlet. This information is not disclosed to third parties, except where required for the performance of services or the delivery of products and only with prior consent.